Maintenance
Experience has taught us that any security equipment is only as good as those operating and managing it. Our engineers work with clients to ensure a seamless transfer to full stewardship and project ownership with ongoing maintenance support.
That’s why we created our innovative maintenance packages 2020 Smart Cover and 2020 Smart Cover Partner.
We pride ourselves on ensuring that all members of our team are highly qualified, highly motivated individuals sufficiently experienced in the specific tasks allocated to them – our customers can relax in the knowledge that the work carried out for them will be installed and maintained to the highest degree.
Every one of our installations is backed up by an extensive maintenance package. Without maintenance even the most effective equipment will deteriorate, so it is vital that a qualified engineer carries out regular inspections. This will ensure your equipment meets current health and safety standards and will also help to prevent future failure or faults maximising the life cycle of the equipment.
Our maintenance packages are 2020 Smart Cover and 2020 Smart Cover Partner:
Smart Cover
This is a standard package comprising of one or two preventative maintenance visits per annum at which time the whole system will be reviewed and a written report submitted detailing the condition of the system. There is also continuous access to our engineer call out facilities on a 24/7 basis.
Smart Cover Partner
This is a highly bespoke package, which could encompass a fully comprehensive contract. It is designed to be an ‘open book’ type of cover in which we actually manage the ongoing technical operation of the client’s system.
We are continually working to raise standards of equipment and installation and are keen to see written ‘codes of conduct’ for the CCTV industry in order to provide a common level of workmanship and materials suitable for the purpose specified by the consumer.
In order to further these ideals, Peter Houlis, 2020 Vision’s Managing Director, is a member of the Security Systems & Alarms Inspection Board and is their representative on the British Standards Institute Technical Committee responsible for writing CCTV standards for Europe. Furthermore, he has advised on NVQ qualifications for CCTV installation and maintenance.
In 1993 2020 Vision Systems became a Registered Company for BS 5750 part 2, now BS EN ISO 9001: 2000 with National Quality Assurance Ltd. Peter is responsible for Quality Assurance throughout 2020 Vision Systems.
Peter Jones, 2020’s Technical Director, has carried out a similar function in the area of Access Control. For further details on 2020’s senior management team and their specific areas of expertise please see the ‘personnel’ section on the website.
That’s why we created our innovative maintenance packages 2020 Smart Cover and 2020 Smart Cover Partner.
We pride ourselves on ensuring that all members of our team are highly qualified, highly motivated individuals sufficiently experienced in the specific tasks allocated to them – our customers can relax in the knowledge that the work carried out for them will be installed and maintained to the highest degree.
Every one of our installations is backed up by an extensive maintenance package. Without maintenance even the most effective equipment will deteriorate, so it is vital that a qualified engineer carries out regular inspections. This will ensure your equipment meets current health and safety standards and will also help to prevent future failure or faults maximising the life cycle of the equipment.
Our maintenance packages are 2020 Smart Cover and 2020 Smart Cover Partner:
Smart Cover
This is a standard package comprising of one or two preventative maintenance visits per annum at which time the whole system will be reviewed and a written report submitted detailing the condition of the system. There is also continuous access to our engineer call out facilities on a 24/7 basis.
Smart Cover Partner
This is a highly bespoke package, which could encompass a fully comprehensive contract. It is designed to be an ‘open book’ type of cover in which we actually manage the ongoing technical operation of the client’s system.
We are continually working to raise standards of equipment and installation and are keen to see written ‘codes of conduct’ for the CCTV industry in order to provide a common level of workmanship and materials suitable for the purpose specified by the consumer.
In order to further these ideals, Peter Houlis, 2020 Vision’s Managing Director, is a member of the Security Systems & Alarms Inspection Board and is their representative on the British Standards Institute Technical Committee responsible for writing CCTV standards for Europe. Furthermore, he has advised on NVQ qualifications for CCTV installation and maintenance.
In 1993 2020 Vision Systems became a Registered Company for BS 5750 part 2, now BS EN ISO 9001: 2000 with National Quality Assurance Ltd. Peter is responsible for Quality Assurance throughout 2020 Vision Systems.
Peter Jones, 2020’s Technical Director, has carried out a similar function in the area of Access Control. For further details on 2020’s senior management team and their specific areas of expertise please see the ‘personnel’ section on the website.
To view a copy of our Maintenance and Supply Agreement please go to our Resources page.
