We are proud to work shoulder-to-shoulder with our clients, sharing our knowledge to deliver exceptional results with lasting impact.

North East SHE Partnership

“Just wanted to take a few moments out of a busy schedule to thank Peter Houlis and his team at 2020 Vision; in particular Neil Titterington for his excellent support and consultancy in understanding our initial requirements and to the installation team (Steve, Darren, Phil, Ben and Duncan) for a first class job in what proved to be a very challenging setup. The system has gone live today after a few minor hiccups which were professionally/systematically ironed out by Duncan.

We will be in touch shortly to discuss an installation for our new setting in Middlesbrough. THANKS GUYS!!”

Alan Bassett
Compliance Specialist & Chairman



Great North Museum

“Before the project there was no public access to areas such as the museum’s library of rare books. The great thing about our new security system is that it enables us to make the museum collections much more accessible to our visitors than ever before.

“It helps us to make the artefacts highly accessible. The new security technology, including Instek’s DVRs and display processors, enables us to provide access to all and to create a safe environment for our collections, visitors and staff.”

Dr Sarah Glynn
Museum Manager


Stena Line

“Having the ability to track in high definition detail each and every vehicle that travels with us is an incredibly powerful management tool to have at our disposal. Not only does it provide us with the ability to save on fraudulent damage claims but it also reduces the amount of staff time spent on such claims so it’s a real win win for us. We will be certainly recommending this system from 2020 Vision to other parts of the Stena Line European network.”

Wyn Parry
Stena Line


Hoults Yard

“2020 Vision Systems has a long-standing association with Hoults Yard, starting nearly twenty years ago when they installed our first CCTV surveillance system. They have consistently met our expectations and respond to any problems with efficiency – it’s been a great working relationship. 2020 has been our eyes and ears in security and access control and, touch wood, we’ve been trouble-free since their kit has minded our back. We didn’t blink to get Peter Houlis and his team involved in our latest development allowing us to evolve the systems for the 21st Century and as a platform across the whole site. We feel it’s a trust that cuts both ways and commend them to others.”

Charlie Hoult

2020 Vision Systems Case Study - Tata Steel

Tata Steel Europe Limited

“It is now two years on and the mill is currently operating successful trials. Senior Development Engineer, Paul Hudson said: “Getting to the current stage has had its fair share of challenges. Firstly, we needed a camera supplier that could recreate a crisp, sharp image with no glare and no delay – something that was unheard of in the market. Secondly, we needed to integrate the whole system, so rather than each part of the process sending a signal to its individual pulpit, we set up a spinal column down the length of the mill. This acts like a central nervous system, feeding information from the equipment directly to the brain, i.e. the super pulpit.”

Paul Hudson
Senior Development Engineer



University of Birmingham

I just wanted to pass on our thanks to 2020 Vision for the efforts of Pucko and Steve, they have both worked above and beyond to restoring the service to our barrier system after it was disconnected following a contractor going through a cable route. It has been a difficult task to identify the fibre routes and find alternatives and re-patch accordingly. This helping to reduce the loss of revenue to the University. This has been acknowledged by senior staff including the Director of Estates.

Adam Walker
MIS Manager – Estates
University of Birmingham



Knowsley Metropolitan Borough Council 

“I can recommend the company as we have had no problems and will continue to rely on their expertise until such time as the agreed contract period ends. Any problems that have appeared have been dealt with swiftly by either our allocated engineer or Chris Gallon at the company HQ”

Steve Donnelly
Security Manager




Your team provided a truly excellent service in respect of the preventative and corrective maintenance of the site wide CCTV scheme. Response to defects was immediate and all issues were resolved without delay. The standard of service maintenance ensured all systems were maintained to a similarly high standard. The individual ability of your staff and their commitment was what really impressed. This was the case with all of the staff, but most notably with Michael Lynch.

John Scott
Security Manager



Northern Rock

2020 Vision manages all aspects of our CCTV system at our Head Office complex in Newcastle upon Tyne. The site extends across 19 acres, accommodating over 500,000sq.ft. of office space room. We currently have over 100 cameras feeding back to a 24hour control room. 2020 has always been cost competitive, efficient and professional.

Damon Kent
Assistant Director – Premises
Northern Rock



Newcastle University

Despite having the population of a small town, Newcastle is already one of the safest Universities in the country, but we can never be too complacent when it comes to student safety. Our CCTV cameras have helped cut crimes committed in University grounds by more than 50% over the past six years. I have found 2020’s engineers to be competent and efficient in their work. As a whole, the company’s attention to detail and professionalism is first class.

George Westwater
Estate Security Manager
University of Newcastle upon Tyne



Gentoo Group

The Gentoo Group (former Sunderland Housing Group) is committed to making neighbourhoods safer. By installing high profile security systems we hope to provide an excellent environment, allowing residents to feel safer in their own homes and deter crime, vandalism and anti social behaviour. 2020’s commitment, professionalism and expertise have been pivotal to the success of this project.

David Morton
Project Architect
Gentoo Limited



Lothian & Borders Police

We required a bespoke installation, borne out of the necessity to have numerous and diverse CCTV feeds into a new central Force Communications Centre. This was by no means an easy system to design, due to five local authorities having different matrices requiring integration to inter-communicate. It is in our opinion that 2020 designed a truly innovative system, which has more than achieved the desired objectives of Lothian Borders Police.

Detective Sergeant – Ian Lusk
Lothian & Borders Police



South Tyneside Metropolitan Borough Council

Since 1993, 2020 have created a state of the art surveillance system with 79 mono/colour urban cameras, sited throughout the borough covering the town centre, sea front and residential estates. This system has become a major weapon in our war against crime and public disorder.

Paul Marriot
Customer Safety and Support
South Tyneside Metropolitan Council



Valley Watch

In November 1996, Valley Watch employed 2020 Vision to design and install 24 cameras on a 705-acre site, and for a 24-hour fully equipped control room. Over the following 10 years, 2020 Vision has supplied and installed a further £50,000 worth of equipment in other contracts as well as carrying out Planned Preventative Maintenance on the existing system. To date, I have not come across any other company whose workmanship has reached anywhere near the quality and standards of those achieved by 2020 Vision Systems.

Roger Brunning
General Manager – Valley Watch



Durham County Cricket Club

Within the first week of installation the surveillance system designed and installed by 2020 Vision we were able to identify and catch a thief who had stolen the captain’s wallet! We are delighted with the results so far.

John Handy
Stadium Manager
Durham County Cricket Club



University of Birmingham

The University of Birmingham has worked with 2020 Vision Systems Limited since 2001 as they undertook the role of main contractor for the installation of a barrier controlled vehicle management system; this included the installation and introduction of a car park charging system. During this project they demonstrated excellent knowledge and innovative technical solutions.

Following a tender process for the refurbishment and upgrade of the University’s CCTV system in 2006 their professionalism, technical knowledge and competitive pricing led to them being awarded this contract which was successfully completed in early 2010.

They were equally successful in winning a further tender for the maintenance of the CCTV system in 2010 and we continue to benefit from their commitment to providing a quality service, exceptional technical ability and professionalism that has proven to set them ahead of their peers. I would have no hesitation in recommending them to undertake similar services and installations they have undertaken on our behalf.

Gail Eagles
General Manager – Support Services
University of Birmingham



Durham University

Durham University is committed to promoting a safe and welcoming environment that respects the diverse nature of the campus community.

Our CCTV systems form an important part of the University’s overall security strategy, where it is used in conjunction with other electronic security devices and physical and operational security measures to protect people and property.

For us, partnering with a security provider that understands the importance of campus safety is crucial.

2020 Vision is our chosen security partner. Since securing our contract they have demonstrated an in-depth knowledge of both systems and the University environment.

They have always been cost-competitive, efficient and extremely professional. Their staff are always willing to go that extra mile to help us achieve our objectives. We are more than happy with the service we receive from 2020 Vision and have no hesitation in recommending them.

Phil Coxill
Head of Security
Durham University



North Tees and Hartlepool NHS Foundation Trust

Training tomorrow’s doctors and endoscopy specialists is a vital part of what we do here in the trust. This system allows us to have a live link with students in a separate room. It’s far less intrusive than having students in the room and it is quickly becoming an important tool in our training toolkit. 2020 Vision has provided us with a superb state of the art endoscopy training facility. We asked for a flexible, simple to use, high tech solution and they delivered. I’m absolutely delighted.

Dr Matt Rutter
Consultant Physician



Northumbria University

Gentlemen, thank-you again your assistance and prompt repair of the ANPR camera system. It is much appreciated.

John Anderson
Security Manager – Facilities Management
Northumbria University



Sedgefield Borough Council

You have an excellent team which from my experience to-date are the best in the North East among all of the CCTV teams I have worked with. Just keep it up and keep delivering the goods.

Andrew Aitken
Business Manager
Sedgefield Borough Council



Newcastle upon Tyne Hospitals NHS Foundation Trust

“The replacement of the ageing and disparate equipment is long overdue. The new integrated solution will see our security and safety procedures raised to the highest level, which can only be of benefit to the hospitals and people working and passing through them. We are delighted with the results”

Robin Smith
Estates Consultant
Newcastle upon Tyne Hospitals NHS Foundation Trust



Wakefield District Council

I thought I would take this opportunity to drop an E-mail to you both regarding your staff that I have had the pleasure of working with since you won the contract 6 month ago.

We are all quick to criticise when things go wrong but slow to praise when everything is going right.

Paul is doing an excellent job in the control room and on street. He is going the extra mile with all the jobs and keeps me informed and on my toes. It is nice that we have an engineer that is thinking ahead of the game and not just doing the basics.

Chris has been very prompt with any information or quotes I have asked for with a response within a few days and at short notice. He is also making sure we are happy with a call now and again to make sure everything is going well.

Gillian Whitelaw is keeping the accounts flowing and making sure I am up to date with all aspects. It is nice that when you need information that Gillian is on the ball and has the answers.

Mick, I have limited contact with Mick but I assume that it is his organisation of the engineers etc that is allowing me to E-mail you with all positives with Paul and your response to faults.

I know I have only mentioned the four individuals but overall when I have made contact with your company it has been dealt with effective and efficiently every time.

Thanks for the good work and I am very happy that we have another 3.5 years of working together.

Darren Pollington
CCTV & Building Security Manager
Wakefield District Council

Please feel free to contact us if you have any questions or to discuss your requirements. We are happy to provide professional impartial advice. Please call: +44. 0191 296 2662 or request a call back using the simple contact form below.

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Excelsior Academy - IP CCTV & Monitoring System Case Study

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Excelsior Academy - IP CCTV & Monitoring System Case Study

Excelsior Academy - IP CCTV & Monitoring System Case Study

Newcastle-based Excelsior Academy is a new concept in secondary education.

2020 Vision Technology deployed AXIS 216FD Network Cameras in many of the academy’s shared areas. In the event of an incident, the academy’s staff can log on to the network to view the footage and get a clear view of what has taken place and who was responsible.

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2020 CCTV
Peter Houlis - 2020 Vision Systems Limited

Peter Houlis


2020 Vision Systems Limited
28 Northumberland Square
North Shields
Tyne & Wear
NE30 1PW
United Kingdom

Tel. +44. 0191 296 2662

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